Q. How can I ask a librarian for help when I am working from an off-campus or remote location?

Listed below are several options for contacting a librarian for research assistance:

• You can use the Learning Commons Support Chat service, which is available 24/7. Simply visit the Nancy Thompson Learning Commons website, then submit your question in the chat box located in the bottom right corner of the screen.
• You can call (908) 737-4629 during Learning Commons service hours and ask to speak to a reference librarian.
• You can schedule an online research consultation appointment with a Kean librarian. To view appointment availability, visit our Appointment Scheduler.
• You can submit a question via email. Please allow 48 hours for a reply if you are submitting a question on the weekend.
• You can visit Ask a Librarian, where you can browse answers posted in our FAQ database and review other options for submitting your questions.

In addition, please visit our Research Guides, which provide links to recommended research resources for a wide variety of subject areas.