Q. How can I contact a librarian by phone to ask a question?

Please call (908) 737-4629 during Learning Commons service hours and ask to speak to a reference librarian.

If you need help when the Learning Commons is closed or when a librarian is not immediately available, please use the Learning Commons Support Chat service, which is available 24/7. Simply visit the Nancy Thompson Learning Commons website, then submit your question in the chat box located in the bottom right corner of the screen.

There are several other ways to contact a librarian for research assistance:

• You can visit Ask a Librarian, where you can browse answers posted in our FAQ database and review other options for submitting your questions.
• You can schedule a research consultation appointment with a Kean librarian. To view appointment availability, visit our Appointment Scheduler.
• You can submit a question via email. Please allow 48 hours for a reply if you are submitting a question on the weekend.

In addition, please visit our Research Guides, which provide links to recommended research resources for a wide variety of subject areas.